Basic Legal + Privacy Policy

Your privacy is important to us. This policy explains what information we collect, how we use it, and how we protect it.

Information we collect. What you provide in the quiz (lifestyle, preferences), account information (name, email), and usage data to improve your experience.

How we use your information. To provide personalized matches, improve our platform, communicate with you, and analyze usage.

Information sharing. We do not sell your information. We share only with shelters you choose to contact and trusted service providers who help operate our platform.

Data security. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

Data retention. We keep your information as long as needed to provide our services or as required by law.

By using match·a·pet, you agree to the following terms.

Use of service. You agree to use match·a·pet for personal, non-commercial purposes to find pet matches.

Accuracy of information. You agree to provide honest and accurate information in the quiz and account registration.

Recommendations, not guarantees. match·a·pet provides compatibility recommendations, not guarantees of behavior, health, or adoption approval.

Shelter decisions. Shelters and rescues make all final decisions about adoptions. match·a·pet does not make adoption decisions.

Account responsibility. You are responsible for maintaining the security of your account and for all activity under it.

Changes to terms. We may update these terms from time to time. Continued use means you accept the updates.

Please read this carefully. match·a·pet is a matching and discovery platform — not a shelter or rescue.

Not a guarantee. Matches are based on the information you provide and the data shelters share. We do not guarantee compatibility, availability, behavior, or outcomes.

Shelter authority. Shelters have the right to accept or decline any adoption interest for any reason.

Pet information. We rely on information provided by shelters and rescues. While we encourage accuracy, we cannot guarantee all information is complete or up to date.

No liability. match·a·pet is not liable for decisions, actions, or outcomes related to adoptions or pet ownership.

💗 Adopt responsibly. Love intentionally. Thank you for putting pets first.

✅ We use secure servers and encryption to protect your data.

✅ We limit access to personal information to authorized team members only.

✅ We regularly review our security practices and update as needed.

✅ If a data breach occurs, we will notify affected users as required by law.

🔐 Your trust is important. We take it seriously.

Access & update. You can view and update your information anytime in your account.

Delete account. You can request deletion of your account and data at any time — email us and we'll take care of it.

Communications. You can opt out of non-essential emails at any time.

Questions. We're here to help — just ask.

✅ You're in control of your information.

Have questions about our policies? We're happy to help.

✉️ hello@matcha-pet.com

🌐 www.matcha-pet.com

💚 We care. Together, we can create more happy homes for pets.